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Fotinos S. Panagakos, DMD, PhD Director of Professional Relations
June 16, 2007
To all Colgate Oral Pharmaceutical Customers:
Over the past few weeks you may have heard reports of imported toothpaste from
China containing Diethylene Glycol that appeared in discount stores. More recently you may have heard that, counterfeit toothpaste falsely packaged as "Colgate" has been found in discount
stores in New York, New Jersey, Pennsylvania and Maryland. There are indications that this counterfeit product may also contain Diethylene Glycol.
We want to reassure you that the counterfeit toothpaste is not manufactured or distributed by Colgate and has no
connection with the Company whatsoever. Colgate does not use, nor has it ever used, Diethylene Glycol as an ingredient in Colgate toothpaste anywhere in the world. In addition, Colgate-Palmolive
Company does not import toothpaste into the United States from China. Colgate is working closely with the US FDA to help to identify those responsible for the counterfeit product.
The counterfeit toothpaste can be easily recognized because it is labelled as "Manufactured in South Africa."
Colgate does not import toothpaste into the United States from South Africa. In addition, the counterfeit packages examined so far have several misspellings including: "isclinically"
"SOUTH AFRLCA" "South African Dental Assoxiation".
Regardless of the country where we manufacture it, Colgate toothpaste is made in strict adherence to our global safety
and quality standards. These standards include quality checks on incoming materials and finished goods as well as supplier qualification procedures to ensure the safety and quality of all ingredients.
Product shipped directly from Colgate or our distributor Sullivan and Schein to your office is not counterfeit product.
If you suspect you may have purchased counterfeit product, you may call Colgate's toll-free number at 1-800-468-6502. Should you have any questions or need additional information, please contact
me at 212-310-2806.
Please Click Here to view the formal press release.
Thank you,
Fotinos S. Panagakos Director of Professional Relations
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