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On June 19 2006 we started automated
anonymous surveys to follow up after an
appointment to all patients who have given us
their e-mail address.
I am proud of the favorable results. We have
used some of the feedback to change office
procedures. For instance, early results said
some patients were keep waiting and we have
endeavored to be on time and start within 5
minutes of your appointment time. We have
redoubled our efforts to explain your dental
conditions and to be very clear on all
financial matters.
The comments of those who cared to make
suggestions or comment is as follows:
Squeezing me in was good. Scheduling me
for repair of a sick tooth the same week was
very good. Jun 25 2006 5:24 PM
Dr Rosenberg always explains everything to me
so I understand what I should do. Lourdes is
always very kind and helpful. Jun 28, 2006
10:36 AM
The whole team is just wonderful; very
efficient and friendly. I never looked forward
to dental appointments in the past, and your
office has changed my view of that Jun 29, 2006
11:34 AM
I was enormously grateful that Dr. Rosenberg
took me on such short notice, and gave me so
much time and care. I was also impressed by the
fabulous state-of-the-art equipment that
immediately transferred all information to Dr.
Glazer in New Orleans. I also enjoyed Dr.
Rosenberg and his great joie-de-vivre. Thanks
to everyone in the office. Sincerely, Lin Jul
15, 2006 1:20 PM
Lourdes was very helpful when I called to make
an appt. and when I came for my visit. Jul 20,
2006
I am very happy with your service. Thanks,
Zaklina Jul 25, 2006 8:53 AM
Everything was great, thank you for a positive
dental experience. See you guys on Tues August
1st. Jul 28, 2006 12:26
My overall dental experiences in your practice
are very good.. Your patients are always
greeted respectfully from the time one enters,
right to the end! KEEP UP THE GREAT WORK! Janet
P
Wishing you and your team well. I am totally
satisfied with my care. Thanks. Jo Aug 8,
2006
Receptionists are the most pleasant and
friendly that I have ever met! Aug 10, 2006
10:11 AM
The staff is friendly. The room is warm and
inviting. Dr. Rosenberg is very professional
with a great sense of humor! Aug 10, 2006 10:25
AM
I thought everything was excellent, overall.
Aug 10, 2006 11:07 PM
You guys are the best! Thank you for all your
help. Aug 11, 2006 10:43 AM
Everyone was great, as usual Aug 14, 2006 6:29
PM
Overall visit was excellent treatment. Aug 16,
2006 8:31 PM
I always enjoy my visit with you! Look forward
to seeing you next time. Aug 24, 2006 11:19
AM
Your service was absolutely marvelous!! but, I
thank Michael who's your client for referring
me to your practice!!! In fact, he has referred
other clients as well!! Aug 24, 2006 8:55
PM
It was awesome dental experience. As usual, the
Service was great and everyone was friendly. My
only concern is that you guys are perhaps too
good. Aug 31, 2006 11:20 AM
It was very considerate of Dr. Rosenberg to see
me on such short notice! I had a canker sore
and I just wanted him to look at it, and he
introduced me to a new technology that lasers
it off! I love that you always have the newest
technology to provide better care. And the
assistant who helped (sorry! I can't remember
your name now!) was also very helpful in giving
me advice on how to care for canker sores.
Thanks again - I will continue to recommend you
to everyone I know! Thanks again, Oct 5
Dr. Rosenberg's staff is excellent! I have
visited the office twice and had a positive
experience both times! Oct 12, 2006 2:10 PM
Everyone was great!! Thank you! Oct 19, 2006
8:52 PM
I really appreciate your services and the
friendly manner of all of the staff. Oct 27,
2006 4:17 PM
Elina is terrific and so is Dr. Rosenberg! Nov
1, 2006 3:37 PM
Dr Rosenberg and his staff make me feel like a
million dollars every time I go. This visit was
no exception. THANKS!! Nov 7, 2006 9:46 AM
Your services are excellent! Please don't
change a thing!!! Thanks - Karina Nov 9, 2006
2:20 PM
You guys are all great! Nov 9, 2006 2:56 PM
Hi, I'm actually kidding in the above. For a
person like me who is completely phobic about
needles and has an inherent dislike of
dentists, the entire experience was fine. I'll
be back in December. Have to be as I seem to be
paying for everyone's kids to get through
college - and I know they are going to rely on
me! Cheers me dear Kevin xx Nov 17, 2006 3:41
PM
What else is there to say beyond "The Very
Best!!!" Nov 18, 2006 7:06 AM
I felt that Dr. Rosenberg and all of the office
personnel, showed the utmost courtesy,
compassion and understanding to me and to my
situation. I could not have been more pleased
or comfortable. Nov 24
I love the fact that your facility has state of
the art equipment, and that you are always in
the know about the latest technologies. It is a
plus that you do a cancer screening, most
dentists do not. You and your staff always make
me feel so comfortable. this is so important,
because I am always usually a little keyed up
upon arrival. Angie is a great assistant, she
knows just when to suction the mouth, if a drop
of water goes on my face, she is right there to
take it off. Angie is very attentive. I know I
will continue a long standing relationship with
you and your staff. I know I am in very capable
hands. As far as changes, I can't think of any,
at the moment, if I do, I will inform you. What
is a plus is the fact that the office can see
patients after 5pm, please continue this
aspect, it is such a great help. Thank you for
your services. I look forward to my next visit
in 1/07. Happy holidays to you and all your
staff.
Everyone was so nice to us, as always. Dec 9,
2006 7:52 PM
Just keep doing what you're doing!!! Dec 15,
2006 2:15 PM
Elina is excellent. Dec 21, 2006 2:33 PM
Everything was just fine! Thanks. Dec 28, 2006
4:57 PM
Thanks for having such pleasant, efficient
office staff. Jan 11, 2007 2:19 PM
Everyone was extremely welcoming and helpful
from the moment I arrived for my
appointment!
Great appointment as usual. Jan 25, 2007 2:16
PM
Everyone was as nice as always Jan 31, 2007
2:28 PM
Cleaning and checkup went very well, thank you.
Thanks for a great cleaning, as usual. Feb 5,
2007
Elina made me feel very comfortable and at
ease, aware that I am terrified of the dentist.
She was gentle and explained everything she was
doing. The receptionist, I forgot her name!!(
Pretty dark skinned woman), was extremely warm
and made me feel welcome and comfortable. Dr.
Rosenberg was kind and personable (unusual in
my experience for a dentist). I will definitely
refer anyone I know who needs a new dentist.
Feb 10, 2007 4:33 AM
If I'll try to put this to words I'll ruin it.
This is the best place my mouth had seen EVER!
Feb 17, 2007
Love Ya!!!! Mar 5, 2007 4:55 PM
I never thought I would feel this way, with Dr.
Rosenberg and his team, I really enjoy going to
the dentist! It was very nice meeting Pam - she
really gave me great advice about my sensitive
gums and explained how I can take care of them
in the future. Thanks again! Mar 18, 2007 12:42
PM
Excellent, friendly, warm group. You feel like
one of the family. Mar 22, 2007 2:09 PM
Everything was wonderful. The Hygienist and Dr.
Rosenberg were both great. I am very impressed
with the practice's high tech approach! Mar 27,
2007 12:13 PM
Everyone was kind, gentle and understanding.
Apr 14, 2007 11:23 AM
It was a pleasure to meet Dr. Rosenberg and his
staff. After a year of frightening Dentists and
similar situations, I would be thrilled to be
treated by Dr. Rosenberg! Apr 15, 2007 7:35
PM
I met Pam for the first time. She was pleasant
and made me feel very comfortable. She
navigated through my mouth with expertise. Apr
23, 2007 4:22 PM
Extremely knowledgeable and friendly staff.
Very much appreciated. Apr 25, 2007 2:20 PM
I miss Lourdes, but the new assistant / girl at
the desk was very nice. Apr 25, 2007 2:25
PM
I’ve been coming for years and, as always,
Elina and Dr Rosenberg were professional and
attentive.
Love the DVD player, the fish on the ceiling,
the massage chair, and the flavored gloves.
I've been telling everyone about them. May 4,
2007 5:59 PM
I loved the massage pad!
I spoke with Angie (I believe was her name) on
the phone to make the appointment and I
commented to friends afterward on how
incredibly kind, accommodating, and thorough
she was on the phone. Dr. Rosenberg, I really
appreciated your approach to explaining the
condition of my tooth and the options I have
for fixing it. I felt like you really
understood my needs and concerns. I also
appreciated your words of wisdom regarding the
clenching and grinding even though that was not
the purpose of my visit --your attentiveness to
my overall health and well-being was fantastic.
I passed my doctoral exams this morning and
didn't think about the sound or feeling of the
air moving by my teeth as I spoke because you
did such a great job reconstructing the tooth
for me. Thank you so very much for that! Thank
you all for making me feel comfortable and
welcome. I look forward to seeing you for my
regular check-ups and I have already
recommended you to my friends.
Dr. Rosenberg, You are a wonderful person
filled with the Spirit of Aloha! You ALWAYS
make me feel right at home, especially when you
pronounce those Hawaiian words so accurately
(Ewa Beach, Makakilo, etc...)!!! Your staff was
great too, Angie and Dina were delightful! MOST
OF ALL, my teeth is beautiful because of YOU!
Keep up the GREAT WORK, and I look forward to
seeing you soon enough! ALOHA! Your friend,
Scott K Jun 10 2007 1:04AM
By far the best dentist in the country!!!
Although I am a student and no longer have
dental insurance, I truly believe that Dr.
Rosenberg and his team are worth every penny!!
Particularly Elina the hygienist, she is quite
amazing! :) You guys are the BEST!!!! Thank you
for your continued superior service!
My visit was and always has been great. I
especially appreciate getting a reminder close
to my appointment date and for the friendly
service overall. Thanks Dr. Rosenberg and
Elina!
It is great to not have to wait. Thanks for
always being on time!
Totally happy
Everyone was great!!
I've been going to dentists for 20 years and
this experience stands out in my mind the
most-it was so wonderful and very efficient. I
was shown a video on how to properly floss for
the first time in my life. I look forward to
coming back again. Also, I'm anxiously awaiting
a computer image of my smile with lumineers
please email me at ...
I thought everyone was wonderful! Thank
you!
All the staff are lovely and friendly
Everything and everybody was up to par. Dr.
Rosenberg always explains via pictures or
verbatim exactly what’s going on with my
condition. This extra time spent with the
patient means a lot.
You are the best!!!!
I made it known that I was embarrassed about my
dental situation. I felt like everyone went out
of their way to avoid making me uncomfortable.
I respond well to positive reinforcement, so I
will tend not to avoid visits in the future.
Dina, Elina and Angie were all terrific. And
who knew that Dr. Rosenberg also provides
stand-up comedy relief in between dental
maneuvers! Thanks, everyone!
As always everyone is cordial, it was a
pleasure meeting the new secretary she knew who
I was :)
I feel very comfortable when I have a dental
appointment. I don't feel any anxiety prior to
my appointment. I refer friends and family all
the time.
As always everything was great! keep up the
good work! Sincerely, Sarah
Front desk, hygienist and dentist all helpful,
friendly and good communicators.
Love your videos especially the monkey one. Dr.
Simon really made me feel comfortable.
Describing what was going to happen really,
really helped! You should have children's
sunglasses for the bright light!!!
Thank you. Dr Rosenberg and Elina both provide
the highest quality service with
professionalism and precision. I truly
appreciate the time and effort that you both
put in to treat your patients with dignity and
compassion. I am looking forward to seeing you
again in January. Thanks again and Happy
Holidays!
Thank you for your expertise, dedication, and
compassion.
To be honest with you, I thought my experience
was excellent. The only distraction was the
receptionist on her cellphone.
It was all in all a pleasant experience. I
enjoyed the beach scenes over the fluorescent
lights & the flavored gloves. They made me
smile.
You are the best dental practice in New York,
probably the world.
Everybody is nice and I'm very thankful for
coming over.
I wouldn't change anything. I'm so happy to
have found you. Your work is excellent, your
"bedside" manner is warm and endearing and I
love speaking with Dina (sp?) both in and
outside of the office. I'll see you on the 22nd
of October, and I eagerly anticipate the "no
needles-no pain" benefit of your new laser
drill. Thank you always, Leslie
Dr. Rosenberg's family was outstanding
Generally a great visit. I never thought
I'd be excited about a visit to the dentist but
I walked out thoroughly impressed and pleased
with the overall visit.
It was one of the best dental visits I ever
had. For the first time in my life, I left the
dentist office without any pain whatsoever. I
only had a bit of discomfort because my teeth
were sensitive coming into the visit. It was a
pleasure being worked on by Dr. Rosenberg. Not
only was he considerate of my dental needs, but
he took the time to explain the new technology
to me and did it well in a timely
fashion.
It (using the Waterlase MD dental Laser) was
MUCH better. Although my tooth was broken and
quite sensitive (and so of course there was
some discomfort), I believe with the drill it
would have been too painful to do the
work.
I was so relaxed and not in pain ..
I had the best hygienist. Very thorough and
explained everything.
Service is excellent. Thank you
I very much appreciated that my husband was
allowed in the room with me during my
cleaning.
I spoke with a young lady having veneers done.
I had no problem sharing my story with
her.
Wonderful first time experience - Dr. Rosenberg
and all staff were so friendly!
I'd like to have some affordable cosmetic
service if it is possible.
Elina did a thorough job. She also did a very
good job in making you feel
comfortable.
I think the overall experience is
great.
Dr. Rosenberg, If I were any more comfortable
in your office, I'd show up in my pj's and
sleep there. I would be devastated if I had to
go to another dentist. By the way, my new tooth
feels like its been there forever! Your new
dental assistant is quite lovely. See you in
April!!!
The visit was extremely well organized and much
shorter than I expected.
Dr Rosenberg, Dinah, Elina and the whole team
were polite, courteous and helpful as
always.
I've known Pam for years and think she's a
top-notch professional. The receptionist was
very pleasant.
Elina is as always terrific very friendly and
caring
My first and only painless dental experience.
Before last visit I hadn’t seen a dentist in 8
yrs. It was my version of preventive dentistry.
Your staff was excellent and put me at
ease.
I am a baby when it comes to the dentist
office. I called more than once to schedule an
appointment but was unable to follow though.
The receptionist talked to me as if she knew me
and assured me that I would be treated with
kids gloves. She was 100% right. I felt
comfortable and the gloves the doctor used were
grape bubble gum flavored.
Elina is skilled and gentle - I appreciate her
good humor and her talent. Dr Rosenberg blends
deep technical expertise with an engaging and
easygoing 'chairside manner.' Please don't
change a thing.
EVERYTHING WAS GREAT
Both Angie and Elina (I hope I'm remembering
the names correctly) were
wonderful.
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